Families across Burgaw choose Smile Center Dentistry for Dental because appointments run on time and estimates don't change once you're in the chair — what we quote on the phone is what's on the invoice.
Our Burgaw office was built around a simple idea — patients deserve a straight answer about what's wrong and what it costs to fix, before any drill comes out.
Every provider in our network carries current state licensure and full malpractice coverage, and every office follows the same intake standard — a real conversation before any treatment plan gets written down, not a rushed five-minute look and a quote handed over on the way out.
Our teams handle everything from a six-month cleaning to a same-day extraction, and 24/7 phone coverage means a real person answers even outside normal office hours, not an automated system reading you a list of options.
We look for dentists who explain things the way you'd want a mechanic to explain your car: plainly, with the actual reasoning, not just a recommendation to trust.
Patient feedback isn't just collected and filed away here; it's the main thing that determines whether an office stays in our network long-term.
Most patients wait longer than they should before calling — here's what tends to show up right before someone finally picks up the phone.
If you're seeing more than one of these at once, that's usually a sign to call today rather than waiting for the next routine cleaning.
From a routine cleaning to a same-day extraction, this is the range of Dental our patients actually book, described the way we'd explain it chairside rather than in marketing language.
Twice-yearly cleanings, cavity checks, and bitewing X-rays — the unglamorous care that prevents the expensive emergencies down the road. We flag anything worth tracking so it doesn't turn into a surprise at your next visit. Most patients need nothing more than the standard cleaning, but we adjust the plan on the spot when something looks off.
Same-day triage for knocked-out teeth, severe pain, or swelling, with phone guidance while you're on your way in. We'd rather squeeze you in same-day than have you wait through a weekend in pain. Don't try to tough out swelling or fever overnight — call, even if it's late.
Restorations planned with digital impressions so the fit is right the first time, not after two remakes and three follow-up visits. We'll walk you through material options and what each one actually costs before committing to anything. Same-day crown options are available at some offices — ask when you call.
Shade-matched whitening and minimal-prep veneers that look like teeth, not like veneers. We'll tell you honestly if whitening or bonding solves the problem before suggesting veneers. Veneers are usually a two-visit process once the design is approved.
Infected or badly decayed teeth saved through root canal treatment instead of pulled outright when the tooth is still restorable. A crown usually follows a few weeks later to protect the treated tooth long-term. We'll prescribe or recommend pain management specific to your case before you leave.
Family scheduling so parents and kids can often be seen back-to-back in one trip, instead of two separate visits. Our hygienists are used to nervous first-timers and know how to keep a visit short and low-stress. Parents are welcome to stay in the room for the entire visit.
Here's exactly what happens between calling us and walking out with the problem fixed.
A quick phone call gets you either a same-week appointment or, for real emergencies, a same-day slot.
No vague windows — you get an actual time, and the office runs close to on schedule.
You'll know the price before you agree to anything — no surprises once the work is already underway.
Major restorative work comes with a warranty and a built-in follow-up visit to check the fit.
Patients rarely bring up fancy equipment — they mention these four things instead.
Every dentist in our network carries active state licensure and full malpractice coverage, verified before they ever see a patient.
Most requests get a same-week slot, and true emergencies are worked in the same day whenever possible, because pain doesn't wait for a convenient opening.
Insurance is verified before your visit whenever possible, so you know your out-of-pocket cost going in, not after.
Follow-up visits for adjustment are built into the price of major restorative work, not billed as an extra.
We back every major restoration with a written warranty, and if something's off, the fix is on us, not on your wallet, for the length of the coverage period.
We'd rather lose a little margin on a redo than have a patient walk away unhappy with work we stood behind.
Warranty length varies by procedure — crowns and bridges typically carry longer coverage than a routine filling, and your office will spell out the exact terms in writing.
Our Burgaw office keeps a live schedule, so same-week and occasionally same-day slots show up as cancellations come in. If you're right on the edge of our coverage area, call anyway — we can usually still fit you in or point you to the next-closest office.
We publish these as-is, good or bad, because that's the only kind of review worth reading.
“The front desk actually called me back within the hour about a cracked molar, and I was in the chair by three o'clock the same afternoon — no waiting until next week.”
“Our daughter's first cleaning went so much better than I expected. The hygienist talked her through every step and never once rushed her.”
“I got a real price before any work started, and the final bill matched it exactly. That almost never happens with dental offices in my experience.”
“The root canal I'd been dreading for weeks turned out to be one appointment and barely any discomfort afterward. Wish I'd called sooner.”
“They fit me in same-day when a crown fell out on a Friday afternoon, which genuinely saved my entire weekend and a work presentation on Monday.”
“Switched here after years with a chain office, and the difference in how they explain treatment plans is night and day — nobody's rushing me into anything.”
Turnaround depends on the office, but true emergencies are almost always worked in within hours, not days.
We verify insurance ahead of time when possible so the estimate reflects your actual out-of-pocket cost.
When in doubt, call — it costs nothing to ask, and we'd rather you check than wait out something serious.
We work with a wide range of insurance carriers; call ahead with your plan details and we'll confirm coverage before you arrive.
We offer transparent self-pay pricing and can discuss payment plans for larger treatment plans.
Most routine visits wrap up within an hour; more involved cleanings for gum health can take a bit longer.
Call as early in the day as possible — same-day slots fill up, but we'll always try to find you something.
Pediatric care is available at most locations, with scheduling built around what actually works for kids.
The dentist will test the tooth's sensitivity and check the X-ray before recommending anything — a filling is always preferred when it's still enough.
Keep the tooth moist — in milk if you can't reinsert it — and call immediately; time matters more than almost anything else here.
Yes, and license numbers are available on request from any affiliated office.
Payment plan terms vary by office, so confirm the specifics before you sign anything.
Yes — your records can transfer to another affiliated office, so you're not starting from scratch with a new provider.
Don't wait for a small problem to turn into a bigger one — call and let us take a look.
Call +1-866-227-2801
